Policies
Payment
All payments are to be made in US funds within 3 days of purchase. We accept PayPal payments and all major US credit cards through our website, or you may send a payment directly through PayPal to dimajewelry@yahoo.com. We also offer financing options through Bill Me Later/PayPal Credit (http://www.billmelater.com or www.paypalcredit.com), which is is another way for qualified buyers with a PayPal account to purchase items now and get the bill later without using a credit card. Personal check, money order or a bank wire transfer are acceptable forms of payment, and can be arranged via the "Contact" form. Personal checks have to clear before the item is shipped. New York State residents are subject to 8.875% NYC Sales tax.
Shipping
Shipping and handling is registered and insured with signature request. No shipping to Indonesia. For other international orders, Expedited International Shipping is available via FedEx or UPS. We ship from New York, New York, 10036 USA. Shipments are made within 48 hours of payment receipt via PayPal or any major credit card.
Shipping charges as follows:
Ring Price <$1000: $80 for 5-9 day shipping through USPS, $100 for 2-4 day shipping through USPS
Ring Price >$1000: $150 for shipping through FedEx
Please contact us with any questions in regards to shipping charges. Insurance is included on all shipments at NO EXTRA CHARGE!
International customers are responsible for all customs and duties of their countries.
Shipping charges as follows:
Ring Price <$1000: $80 for 5-9 day shipping through USPS, $100 for 2-4 day shipping through USPS
Ring Price >$1000: $150 for shipping through FedEx
Please contact us with any questions in regards to shipping charges. Insurance is included on all shipments at NO EXTRA CHARGE!
International customers are responsible for all customs and duties of their countries.
Return Policy
We want your satisfaction and faith in our products to last forever. That’s why we work gladly with our customers till we meet their needs to a 100%. Bearing this fact, however, if you are still not fully satisfied with your purchase, You can return the item within 3 days for a FULL refund minus shipping (excluding custom-made items, altered and items on payment plans). In order to return an item purchased, make sure the package is fully insured. However, the return shipping of any item is on your account.
Privacy Policy and Collected Information
Protecting your privacy is important to us. We hope the following statement will help you understand how Treasurly by Dima collects, uses and safeguards the personal information you provide to us on our site. Treasurly by Dima is committed to maintaining the trust and confidence of our customers and visitors to our web store. We will never distribute or share customer information with any third party. We are also committed to the security of the data we collect from our customers.
Upon checking out, you will be asked to enter such information as your name, address, phone number, e-mail address and password, in addition to billing information, including a billing name, address and credit card number. All billing information is used solely to charge for purchases made on our web store. We do not use billing information for marketing or promotional purposes.
Upon checking out, you will be asked to enter such information as your name, address, phone number, e-mail address and password, in addition to billing information, including a billing name, address and credit card number. All billing information is used solely to charge for purchases made on our web store. We do not use billing information for marketing or promotional purposes.
Additional Policies
If the piece are made just for you when you order it, the carat weight, number of accent stones, size, and metal weight may vary depending on your ring size, the gems used etc. Due to the handcrafted nature of this artwork, each piece may have subtle differences. We are always here to help you have the best shopping experience and to ensure that all your questions will be answered promptly. Whether its a questions about our products or order status, we are here to assist you. Our commitment to you is to answer your e-mail questions within 24 hours. Those rings that are available in any kind of metal can be custom made in either of the three metal choices white gold, yellow gold, or platinum. Additional cost will be applied email for a price quote.